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To our best knowledge, the Almay Hotel is the first hotel in Almati. Therefore, it may looked old and old-fashioned but the location is super, the hotel service is traditional and highly standard, and the staff is extremely helpful and reliable. The breakfasts and restaurants are very enjoyable. Ones might spend the full 3 days just exploring the areas around the hotel.
Wiwatana
Ιούνιος 2025
I was given a room with balcony on the 7th floor. The view over the city and mountains beyond was absolutely breathtaking. Unforgettable, in fact. The room was nice. Everything was there as advertised and the TV had the Turkish English language channel, so I was able to catch up with the news. The buffet breakfast was pretty good. There is a metro station close to the hotel, and several eating places nearby. I found the reception staff very helpful and informative.
Dominic
Μάιος 2024
The refurbished rooms are excellent! They are well-designed, made of suitable materials, and executed with high-quality craftsmanship. Hopefully, the rest of the hotel will undergo a step-by-step refurbishment.
Torsten
Μάιος 2024
The location - 100% , very comfortable to move around for the different parts of the city! And the neighborhood is one of the best of the old city. Centrally located and well connected with all the touristic spots .
Luigi
Οκτώβριος 2024
Beautiful breakfast terrace.
Anna
Ιούνιος 2024
The hotel is very centrally located. The hospitality of staff and managers exceeded the expectations. If you're used to travelling in Europe, the hotel would be on par with 4* or higher hotels. Great breakfast with excellent meal selection. Definitely get a room with mountain view, if you have the chance. We will stay in this hotel again, when staying in Almaty.
Alexander
Οκτώβριος 2023
Im a solo traveller. I like the safety, the cleanliness, the location near to almost destination, the great staff who cleaned my room and organize my stuff, the reception staff specially to Rustam, to the girl in the reception who addressed my request of adaptor. Thank you so much. You made my heart melt. Surely i will recommend this Hotel.9
Catherine
Δεκέμβριος 2024
Our stay at Almaty Hotel was very nice. Good location, breakfast offer a great variety, room and and bathroom of good size and very clean every day. Complementary mineral water, and the coffe, and tea facilities in the room is a plus! The whole staff of the hotal are very gentle, helpful and professional. Price is of great cost-benefit. I recommend Almary Hotel.
Raquel
Φεβρουάριος 2024
In general price to quality of location and service is very good... if you lucky to stay in new design rooms (flours 6,7,8 only). Great restaurant (!!! one of the best food in Almaty, contemporary fusion mix if European and middle asian - very good place even just for dinner), good wifi in the rooms (not in the lobby, or restaurant where wifi is slow and unstable), quick and well laundry service.
Dmytro_from_ukraine
Ιούνιος 2022
The rooms were clean, comfortable and I loved waking up to the view of the snow capped mountains. We stayed here as a friend lived close by but there were so many food, drink, supermarket and sops nearby so we were super happy
Ashleigh
Ιούλιος 2025
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